Refund Policy

Last updated: March 31, 2026

Short version: We offer a 14-day money-back guarantee on all purchases. If you are not satisfied, contact us within 14 days for a full refund — no questions asked. Email support@getformdetective.com.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 14 days of your transaction date. This applies to all paid plans and credit packs, with no conditions or exceptions.

EU/EEA and UK Consumers

For Consumers residing in the EU/EEA and the UK: You have the statutory right to withdraw from the Agreement for any reason within 14 days of completing a Transaction, in accordance with applicable consumer protection laws.

How to Request a Refund

Email support@getformdetective.com with:

We will respond within 2 business days. Refunds are processed by Paddle and typically appear on your statement within 5–10 business days depending on your bank.

Cancellation

To cancel your subscription and stop future charges, go to your account dashboard → Billing → Cancel Subscription. Cancellation takes effect at the end of the current billing cycle — you retain access until then.

Payment Processing

All payments are processed by Paddle, our Merchant of Record. Paddle appears on your bank statement and handles all payment disputes. For billing-specific questions, you may also contact Paddle Support directly.

Contact

Questions about your refund? Reach us at support@getformdetective.com.


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